Overview
AI Chatbot from Elfsight adds an automated assistant to a Squarespace site that answers visitor questions using your own content. In Elfsight's editor you point it at your website, upload documents such as PDFs, Word files or plain text, or type question-and-answer pairs, and the chatbot builds a knowledge base from them. It can then respond around the clock, show action buttons that send people to key pages, collect a lead's details through a form, and hand over to a human channel such as email or WhatsApp when it reaches its limits. It is an embeddable widget hosted on Elfsight's platform, shown as a floating bubble, a floating input bar or an embedded chat window.
Who it suits
Service businesses and shops that field the same questions repeatedly about opening hours, pricing, shipping or how a service works, and anyone who wants first-line answers outside working hours without staffing a live chat. Elfsight offers a free plan that includes core features and a knowledge storage allowance.
One honest caveat
The chatbot is only as accurate as the content you feed it. Where a question falls outside your knowledge base it may answer from general model knowledge or say it does not know, so test it with awkward questions before going live and review conversations regularly. Free-tier widgets carry Elfsight branding and usage limits, and the widget depends on Elfsight's servers rather than living in your Squarespace site.
Installation
Build and train the chatbot in Elfsight's editor, copy the embed code and paste it into Squarespace footer code injection so it appears site-wide, or into a code block on a single page.
- Knowledge base built from your website and uploaded files
- Floating bubble, floating input or embedded display modes
- Action buttons, lead form and human handover
- Adjustable tone and agent instructions
- No coding required; paste one embed code
- Free plan available with Elfsight branding
Full specifications
Specifications
Floating bubble, floating input or embedded display modes
Action buttons, lead form and human handover
Adjustable tone and agent instructions
No coding required; paste one embed code
Free plan available with elfsight branding
Shops wanting first-line support outside working hours
Sites with detailed faqs or documentation to draw on
Owners who will review conversations and refine the content