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Squarespace 7.1Utilities & Developer Tools

Live Chat

By Elfsight

Free
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Live Chat – Squarespace Utilities & Developer Tools on SquareLocator
Fit check
Great for
Small business owners
E-commerce websites
Service providers
Customer support teams
Version7.1
SetupEasy

Overview

Live Chat from Elfsight (listed on their own site as All-in-One Chat) adds a floating chat button to a Squarespace site that connects visitors to the messaging apps you already answer: WhatsApp, Facebook Messenger, Telegram, Viber and others. It is an embeddable widget hosted on Elfsight's platform rather than native Squarespace code. You build it in Elfsight's online editor, choose which channels to show, set the greeting and styling, then paste one embed code into your site. When a visitor picks a channel, the conversation carries on inside that app, so there is no separate inbox to learn and you reply from your phone as usual.

Who it suits

Small businesses, service providers and shops that already handle enquiries through WhatsApp or Messenger and want that route visible on the website. It also suits anyone who wants a chat option without paying for a full helpdesk platform, since Elfsight offers a free plan to start with.

One honest caveat

This is a launcher, not a hosted live chat. Elfsight does not run the conversation or store messages; each channel needs your phone number or account name, and a visitor without the app installed sees a notice rather than a chat window. Free-tier widgets carry Elfsight branding and view limits, and because the widget loads from Elfsight's servers it stops working if your subscription lapses.

Installation

No coding is needed. Configure the widget in Elfsight's editor, copy the embed code and paste it into a Squarespace code block or code injection. Changes made in the editor appear on your site automatically.

Related guide: see our roundup of the best live chat plugins for Squarespace for how this compares with the alternatives.

What it does
  • Connects WhatsApp, Messenger, Telegram, Viber and other channels
  • Conversations continue inside the visitor's chosen app
  • Adjustable greeting text, colours and button position
  • No coding required; paste one embed code
  • Free plan available with Elfsight branding and view limits
Full specifications

Specifications

Squarespace Version
7.1
Key Features
Connects whatsapp, messenger, telegram, viber and other channels
Conversations continue inside the visitor's chosen app
Adjustable greeting text, colours and button position
No coding required; paste one embed code
Free plan available with elfsight branding and view limits
Best for
Small business owners
E-commerce websites
Service providers
Customer support teams
Setup Difficulty
Easy
Live Chat
Free
Get this plugin

FAQs

FAQs

What does the Elfsight Live Chat widget do on a Squarespace site?
It adds a floating chat button that lets visitors open a conversation with you in WhatsApp, Facebook Messenger, Telegram, Viber or another supported messenger. The chat itself happens inside that app rather than on your website.
Is this native Squarespace code?
No. It is an embeddable widget hosted on Elfsight's platform. You configure it in Elfsight's editor and paste an embed code into a Squarespace code block or code injection.
Do I need coding knowledge to set it up?
No. Everything is configured in Elfsight's visual editor. The only technical step is pasting the embed code into your Squarespace site.
Does Elfsight store my chat messages?
No. The widget works as a launcher, so messages go directly to the messaging app you connected. Each channel needs an identifier such as a phone number or username so messages reach the right place.
Is there a free plan?
Yes. Elfsight offers a free plan for this widget. Free-tier widgets include Elfsight branding and monthly view limits, and paid plans remove those restrictions.
Can I remove the widget later?
Yes. Delete the embed code from your Squarespace site and the chat button disappears. You can also pause or delete the widget from your Elfsight dashboard.